Job summary

Job Title: Care Coordinator Salary: £22,000 to £25,000 depending on experience Working Hours: Monday to Friday - 10 am to 6 pm with possibility of on-call duties at the evening and weekend Purpose of Role: The Care Coordinator will play a crucial role in ensuring our Service Users receive top-quality care and support to maintain their safety and comfort at home. This position requires a supportive and calm approach, coupled with excellent organizational and communication skills. 

Key responsibilities: 

• Collaborate with service users, their care circle, and healthcare professionals to ensure a clear understanding and delivery of quality care.
• Assist the Care Team in planning effective support worker rotas, matching worker skills to service user needs.
• Conduct initial assessments and regular reviews of care packages, updating needs and risk assessments as necessary.
• Provide support and guidance to support workers, ensuring their understanding of service users' needs and promoting safe working environments.
• Record and escalate concerns, complaints, and compliments appropriately, and effectively share information with relevant professionals.
• Run weekly audits 
• Support with "On Call" 

Skills / Qualifications:

• The ideal Care Coordinator candidate will hold at least an NVQ Level 3 in Health and Social Care with previous experience within a domiciliary care agency/residential home for at least one year. We will require the successful candidate to be able to start work from day one and hit the ground running.
• The successful candidate will show a high level of commitment and flexibility and be able to work autonomously but equally work well within a team. We would like you to have the following attributes
• Extremely responsible.
• Impeccable attention to detail.
• Empathetic.
• An excellent communicator.
• Reliable and Trustworthy.
• Strong interpersonal and customer service skills.
• Strong administrator