Areas covered: LS12, LS13, LS16, LS18, LS28 At Caring Folk the Service User is at the heart of everything the Company does.Service Users and their representatives are fully engaged throughout the setting up of the bespoke care package to make sure any needs and wishes are fully taken on board when developing an initial care plan.Only by doing this is it possible to deliver truly person-centred care.The extra work put in to find the right carer for the Service User is what sets Caring Folk apart in this respect, and sets the starting point for a long term beneficial partnership going forward.