Bluebird Care Tamworth and Lichfield is a domiciliary care agency providing personal care to people living in their own homes.People's care plans are personalised to reflect their personal preferences and choices. Staff use this information to engage with people to discuss topics or hobbies of interest to them.Staff encourage people to be involved in their care planning and reviews. People are supported to express an opinion about the care provided and any improvements that could be made.Staff review risk assessments and care plans following incidents to reduce the likelihood of any recurrence.Before commencing work all new staff are thoroughly checked to make sure they are suitable to work with vulnerable people.